Privacy Policy

Airbot Technology Pte. Ltd. Mobile Privacy Policy

Effective: 1 January 2020
Updated: 25 October 2024

1. Introduction

Airbot Technology Pte. Ltd. and its subsidiaries (“we”, “us”, “our”) are committed to protecting your privacy. This Policy explains how we collect, process, and safeguard your personal data when you use our mobile apps, products, and services.

By using our Products, or registering your personal data, you agree to this Policy. Contact us at support@airbot-tech.com for any inquiries.

2. Definitions
  • Personal Data: Information that can identify an individual or reflect individual activity.
  • Personal Sensitive Data: Includes biometric, health, or location data (with explicit consent).
  • Smart Devices: Internet-connected appliances and devices.
  • Apps: Airbot-developed mobile applications for Smart Device control.
3. What Personal Data We Collect

We collect data you provide, data from permissions, and data automatically gathered during app use.

  • Account Data: Name, email, phone, profile details.
  • Feedback: Contact and feedback details.
  • Device Data: MAC, IP, OS, usage logs.
  • Optional Permissions: Location, camera, storage, and microphone—controlled by you.
4. Purposes & Legal Basis
Purpose Legal Basis
Provide Services Contract performance
Improve Services Contract performance
Marketing Communications Consent
Personalization Consent
Legal Compliance Legal obligation
5. Information Sharing
  • With third-party service providers for operations.
  • With affiliates and partners who deliver your devices.
  • During corporate reorganizations or legal processes.
  • With your consent, for other purposes.
6. International Transfers

Your data may be stored or processed outside your country. Airbot ensures compliance using EU Standard Contractual Clauses and equivalent safeguards.

7. Your Rights
  • Access, correct, or delete your data
  • Restrict or object to processing
  • Request data transfer
  • Withdraw consent via settings
8. Security

We use encryption, authentication, and data isolation to protect your Personal Data. If you suspect a breach, contact support@airbot-tech.com immediately.

9. Data Retention

Data is retained only as long as necessary for its purpose or as required by law, after which it is securely deleted or anonymized.

10. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors. If discovered, such data will be deleted promptly.

11. Policy Updates

We may update this Policy periodically. Material changes will be communicated via email or app notification.

12. Contact Us

Airbot Technology Pte. Ltd.
7 Gambas Crescent, #03-09, Singapore 757087
Email: support@airbot-tech.com